If you experience an error that reads "your face isn't showing clearly in the video," it may be related to the available memory on your computer. If the problem persists, try using an external USB webcam, a a different WiFi network, and if necessary, a different computer. Once the download and install is complete go to the quiz in Chrome/Firefox/Safari. Install the Respondus Lockdown Browser on your computer. After selecting the quiz choose to download the installer. To perform this check:ΔΆ) Type "update" in the Windows search field in lower left of your Windows taskbar Follow these steps to use Lockdown browser: Go to the Course in Chrome/Firefox/Safari and select the quiz. * If you're on a Windows 10 computer, be sure no automatic updates are running in the background as this can interfere not only with facial detection, but other parts of the Monitor startup sequence. Download Respondus Lockdown Browser for Windows now from Softonic: 100 safe and virus free. We do not encourage or condone the use of this program if it is in violation of these laws. * Avoid backlighting and ensure there's enough light on your face. Laws concerning the use of this software vary from country to country. Respondus LockDown Browser is now installed and the software will launch automatically when you click. Double-click on the downloaded installer and follow the on-screen installation instructions. * Try adjusting your position, the camera angle, or the lighting. The Version Check on the download page should provide the correct installer. Respondus locks down the testing environment within Canvas. Respondus is a tool for creating and managing exams that can be printed to paper or published directly to Canvas. When you click on the icon, it will open directly to myMason/Blackboard, where you can log in and find your course. Chromebook (Download the LockDown Browser Extension from the Chrome web store.) For Instructors: Using Respondus LockDown Browser with Canvas. * Don't wear sunglasses, baseball caps, or hats with brims. Look for the LockDown Browser icon or look in your computers application folder. * If you are wearing eyeglasses, try removing them temporarily as reflection in the lenses can sometimes cause issues. To improve the quality of your video and experience success during the facial detection step, we recommend the following:
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